Frequently Asked Questions (FAQs) About Graveyard Printing
Payment Policies
Graveyardprinting.com accepts online or telephone payment via credit card, debit card, or electronic check (ACH). All payments sent electronically are securely transmitted.
Graveyardprinting.com also accepts payment via purchase order for qualified customers. Invoices may be paid by check or credit or debit card.
Shipment/Delivery Times
Graveyard Printing’s orders are generally delivered in two weeks. Customers who are concerned about meeting deadlines should contact a Service/Sales Representative. Rush orders on screen-printed apparel items are available for a rush charge. Rush orders are generally delivered within one week. Delivery times may vary.
Returns Policy
Graveyardprinting.com goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, Graveyardprinting.com accepts returns and will refund payment if and when customers are disappointed by Graveyardprinting.com merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer.
Cancellation Policy
Order changes and cancellations are only possible when requested prior to your order moving into production; once the production process for the order has started, changes and cancellations can no longer be accepted. Please note that changes may impact delivery dates and pricing.
Anti-Sweat Shop Policy
Graveyardprinting.com supports high standards for manufacturing labor conditions. Accordingly, we seek to work with suppliers who promote such standards within their operations. Graveyardprinting.com relies upon referrals, reputation and, in some cases, personal inspections to identify such vendors.
Limit of Graveyardprinting.com’s Responsibility
Graveyardprinting.com will be responsible for acting only on those instructions sent to Graveyardprinting.com that actually are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you send. Graveyardprinting.com is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. Graveyardprinting.com is not responsible should you give incorrect instructions or if your credit-card payment is not processed by your credit-card company.
The information and materials contained in this Site, including text, graphics, links or other items, are provided “as is”, “as available”. Graveyardprinting.com does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials.
In no event will Graveyardprinting.com be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Graveyardprinting.com, or representatives thereof, are advised of the possibility of such damages, losses or expenses.
Intellectual Property Claims
Graveyard Printing respects the intellectual property rights of others. We have a policy of removing user submissions that violate copyright, trademark, or other intellectual property laws, suspending or blocking access to the design-saving or other features of our site to any user who uses our site in violation of any such law, and/or terminating in appropriate circumstances the account (if any) of any user who uses our site in violation of any such law. Pursuant to Title 17 of the United States Code, Section 512, we have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law. If you believe your copyright, trademark, or other intellectual property right is being infringed by a user of Graveyardprinting.com, please provide written notice to the following agent for notice of claims of infringement:
In order for us to respond to your notice, it must: (i) contain your physical or electronic signature; (ii) identify the copyrighted work, trademark, or other intellectual property alleged to have been infringed; (iii) identify the allegedly infringing material in a sufficiently precise manner to allow us to locate that material; (iv) contain adequate information by which we can contact you (including postal address, telephone number, and e-mail address); (v) contain a statement that you have a good faith belief that use of the copyrighted material, trademark, or other intellectual property is not authorized by the owner, the owner’s agent, or the law; (vi) contain a statement that the information in the written notice is accurate; and (vii) contain a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright, trademark, or other intellectual property right owner.
Indemnity
You agree to defend, indemnify and hold Graveyardprinting.com and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys’ fees, arising from or relating to your use of Graveyardprinting.com’s Site and the Service, your violation of this Agreement, or your violation of any rights of another.
Governing Law
This Agreement shall be governed by the laws of the Commonwealth of Pennsylvania and, where applicable, by federal law.
Last updated on: 10/30/2024
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